Customer Service Awards

The TITAN Customer Service Awards is an inclusion of all customer service functions, and their passion and knowledge for the business.

Therefore, this award recognizes the unwavering dedication that customer service agents have towards their clients.

Categories

General Customer Service Categories

CS25001. Aerospace & Defense
CS25002. Aesthetics
CS25003. Agriculture
CS25004. App Development
CS25005. Art & Design
CS25006. Artificial Intelligence
CS25007. Associations
CS25008. Automotive
CS25009. Banking
CS25010. Beauty & Cosmetics
CS25011. Biotechnology
CS25012. Blockchain & Cryptocurrency (NEW)
CS25013. Branding, Advertising & Marketing
CS25014. Business to Business
CS25015. Business to Consumer
CS25016. Celebrity / Fan
CS25017. Chemicals
CS25018. Children
CS25019. Colleges / Universities
CS25020. Commercial
CS25021. Community
CS25022. Conglomerates
CS25023. Construction
CS25024. Cyber Security
CS25025. Consultation
CS25026. Consumer Products / Services
CS25027. Corporate Social Responsibility
CS25028. Corporation
CS25029. Design / Web Agency
CS25030. Diversified Services
CS25031. E-Commerce
CS25032. E-Learning
CS25033. Education
CS25034. Electronics
CS25035. Employment
CS25036. Energy
CS25037. Engineering
CS25038. Entertainment
CS25039. Events
CS25040. Fashion
CS25041. Family / Parenting
CS25042. Financial Services
CS25043. Fitness
CS25044. Food & Beverage
CS25045. Games / Games-Related
CS25046. Government
CS25047. Green / Eco-Friendly
CS25048. Health Products & Services
CS25049. Hospitality
CS25050. Information Technology (IT)
CS25051. Insurance
CS25052. Internet & New Media
CS25053. Investment
CS25054. Law & Legal Services
CS25055. Logistics
CS25056. Manufacturing
CS25057. Marketplace
CS25058. Materials & Supplies
CS25059. Media, News & Newspaper
CS25060. Metals & Mining
CS25061. Movie / Film
CS25062. Multi-level Marketing
CS25063. Music
CS25064. News
CS25065. NextGen Technology
CS25066. NFT & Digital Asset Marketplaces (NEW)
CS25067. Nonprofit Organizations
CS25068. Oil & Gas
CS25069. Pharmaceuticals
CS25070. Political
CS25071. Professional Services
CS25072. Property / Developer
CS25073. Public Relations
CS25074. Publishing
CS25075. Radio
CS25076. Recruitment
CS25077. Restaurant
CS25078. Real Estate
CS25079. Religion / Spirituality
CS25080. Retail
CS25081. Robotics
CS25082. Safety / Security
CS25083. Shipping
CS25084. Small Business
CS25085. Social / Networking
CS25086. Software
CS25087. Sports
CS25088. Sustainability & Environment
CS25089. Technology / Science
CS25090. Telecommunications
CS25091. Transportation
CS25092. Television
CS25093. Training / Knowledge-Based
CS25094. Tourism
CS25095. Toy
CS25096. Travel
CS25097. Utilities
CS25098. Website
CS25000. New Category

Customer Service Features

SF25001. Customer Service Executive of the Year
SF25002. Contact Center of the Year
SF25003. Customer Service Department / Team of the Year 
SF25004. Best Customer Engagement Initiative
SF25005. Best Customer Feedback Strategy
SF25006. Best Customer Satisfaction Strategy
SF25007. Best Customer Service Campaign
SF25008. Best Customer Service Training or Coaching Program
SF25009. Best Customer Service Website
SF25010. Best Digital Strategy for Customer Service
SF25011. Best e-Commerce Customer Service
SF25012. Best Implementation of Online Customer Service
SF25013. Best Innovation in Customer Service
SF25014. Best Improvement Strategy in Cusomer Service
SF25015. Best use of Social Media in Customer Service
SF25016. Best use of Technology in Customer Service

Deadlines & Fees

TITAN Business Awards makes every effort to keep entry costs affordable.

Rather than increasing the fee for each entry, fees are only charged in order to cover administrative costs like printing, mailing and data organization. For this reason, each participant is charged a flat $30 annual administrative fee. When all participants pay the same low fee, those submitting more than one entry will actually pay less than if fees were on a sliding scale.

2025
Entry Period
Early Bird
(Nov 8 - Dec 11, 2024)
Regular
(Dec 12, 2024 - Jan 15, 2025)
Final
(Jan 16 - Feb 20, 2025)
Final Extension
(Feb 21 - Mar 21, 2025)
Professional 1st Entry $295 $355 $395 $415
Additional Category $205 $265 $305 $325
Additional Entry $295 $355 $395 $415
Business Website / Video / Event
First Entry
$130 $140 $160 $180
Business Website / Video / Event
Additional Category
$95 $105 $115 $120
Business Website / Video / Event
Additional Entry
$130 $140 $160 $180
Results Announcement: May 16, 2025

* Fees are non-refundable. Withdrawn entries (whether withdrawn by entrant or by the TITAN Business Awards for entrant's failure to comply with the entry rules) will NOT be refunded.

* Multiple categories must be submitted with your initial submission in order to be counted as "additional categories".

* TITAN Business Awards and International Awards Associate’s decision are final in its sole discretion and binding in relation to all matters relating to competitions and may not be subject to any discussions or correspondence.

Benefits and Recognition

The Customer Service Winner of the Year will receive a complimentary statuette and a professionally designed certificate to celebrate their win. The winning talent will be highlighted on the main page of the TITAN Business Awards website, and published on our official social media platform.

In addition, Platinum and Gold winners will receive a complimentary certificate, press release template, as well as graphic downloads for marketing purpose. Winners in these categories may choose to purchase their respective TITAN Business Awards statuette with a reasonable fee.

TITAN BUSINESS AWARDS STATUETTES

The Category Winners of the Year from each category will receive a complimentary statuette and a professionally designed certificate to celebrate their win.

ONLINE MEDIA INTERVIEW

All Category Winners of the Year, Platinum and Gold Winners will get chance to showcase your winning work with a published interview on our media partner – Muse.World’s website.

DEDICATED WINNER'S PAGE

Every winner gets a dedicated Winner’s Page for up-to 5 years to promote your achievement on our correspondence, social media, websites, and more.
Benefits / Winning Level Category Winners of the Year Platinum Winners Gold Winners Silver Winners
TITAN Statuette YES / / /
Seasonal Features on TITAN’s Winners Highlight Section YES / /
Listed in Official Winner Press Release YES / / /
Priority Features on TITAN Business Awards e-Newsletter YES YES / /
Spotlighted Winner Article on Media Partner Site – Muse.World YES YES / /
Dedicated Social Media Posts YES YES YES /
Access to Marketing & Promotional Materials YES YES YES YES
Exclusive Access to Winner’s Interview YES YES YES YES
Dedicated Winner’s Profile / Page YES YES YES YES
Eligible to Purchase TITAN Statuette YES YES YES YES
Winner Certificate YES YES YES YES
Digital Winner Badge YES YES YES YES

Submission Details

Submit your entry online in FOUR easy steps:

Step 1

Tap the "My Account" button to register your username and password. If you are already a member, tap "Log In."

Step 2

Complete the short online entry form. Don't forget you can enter each work in more than one category.

Step 3

Upload your entry* to the system.

Step 4

Click “Checkout” to process your entry fees.

You will be required to submit written answers to the questions provided during entry, with descriptions to the organization’s achievements, OR a 5-minute video that answers all of the same questions.

However, for website submissions, you will have to submit a link to the organization's website, containing crucial details assessment. Also, do submit any relevant supporting documents (JPEGs, PNGs, or PDFs) if deemed necessary.

For more information regarding the submission formats and processes, please click here to view.