Customer Service Awards

The Titan Customer Service Awards is an inclusion of all customer service functions, and their passion and knowledge for the business.

Therefore, this award recognizes the unwavering dedication that customer service agents have towards their clients.


CS21001. Aerospace & Defense
CS21002. Aesthetics
CS21003. Agriculture
CS21004. App Development
CS21005. Art & Design
CS21006. Associations
CS21007. Automotive
CS21008. Banking
CS21009. Beauty & Cosmetics
CS21010. Biotechnology
CS21011. Branding, Advertising & Marketing
CS21012. Business to Business
CS21013. Business to Consumer
CS21014. Celebrity / Fan
CS21015. Chemicals
CS21016. Children
CS21017. Colleges / Universities
CS21018. Community
CS21019. Construction
CS21020. Consultation
CS21021. Consumer Products / Services
CS21022. Corporation
CS21023. Design / Web Agency
CS21024. E-Commerce
CS21025. E-Learning
CS21026. Education
CS21027. Electronics
CS21028. Employment
CS21029. Energy
CS21030. Engineering
CS21031. Entertainment
CS21032. Events
CS21033. Fashion
CS21034. Family / Parenting
CS21035. Financial Services
CS21036. Fitness
CS21037. Food & Beverage
CS21038. Games / Games-Related
CS21039. Government
CS21040. Green / Eco-Friendly
CS21041. Health Products & Services
CS21042. Hospitality
CS21043. Information Technology (IT)
CS21044. Insurance
CS21045. Investment
CS21046. Law & Legal Services
CS21047. Logistics
CS21048. Manufacturing
CS21049. Marketplace
CS21050. Materials & Supplies
CS21051. Media, News & Newspaper
CS21052. Metals & Mining
CS21053. Movie / Film
CS21054. Multi-level Marketing
CS21055. Music
CS21056. Nonprofit Organizations
CS21057. Oil & Gas
CS21058. Pharmaceuticals
CS21059. Political
CS21060. Professional Services
CS21061. Property / Developer
CS21062. Public Relations
CS21063. Publishing
CS21064. Radio
CS21065. Restaurant
CS21066. Real Estate
CS21067. Religion / Spirituality
CS21068. Retail
CS21069. Safety / Security
CS21070. Small Business
CS21071. Social / Networking
CS21072. Sports
CS21073. Sustainability & Environment
CS21074. Technology / Science
CS21075. Telecommunications
CS21076. Transportation
CS21077. Television
CS21078. Training / Knowledge-Base
CS21079. Tourism
CS21080. Toy
CS21081. Travel
CS21082. Utilities
CS21083. Customer Service Executive of the Year
CS21084. Contact Center of the Year
CS21085. Best Customer Engagement Initiative
CS21086. Best Customer Feedback Strategy
CS21087. Best Customer Satisfaction Strategy
CS21088. Best Customer Service Training or Coaching Program
CS21089. Best Customer Service Website
CS21090. Best Digital Strategy for Customer Service
CS21091. Best e-Commerce Customer Service
CS21092. Best Implementation of Online Customer Service
CS21093. Best Innovation in Customer Service
CS21094. Best Improvement Strategy in Customer Service
CS21095. Best use of Social Media in Customer Service
CS21096. Best use of Technology in Customer Service

Deadlines & Fees

TITAN Business Awards makes every effort to keeps entry costs low. Thus, our entry fee is $285 for all business categories, and $75 for business website category. Rather than increase the fee for each entry, fees are only charged in order to cover administrative costs like printing, mailing and data organization. For this reason, each participant is charged a flat one-time $30 administration fee. When all participants pay the same low fee, those submitting more than one entry will actually pay less than if fees were on a sliding scale.

Entry Period
Early Bird
(Dec 16, 2020 - Jan 27, 2021)
(Jan 28 - Feb 24, 2021)
(Feb 25, 2021 - Mar 24, 2021)
First Entry $225 $285 $325
Additional Category $145 $205 $245
Additional Entry $225 $285 $325
Business Website
First Entry
$65 $75 $85
Business Website
Additional Category
$45 $55 $65
Business Website
Additional Entry
$65 $75 $85

* Fees are non-refundable. Withdrawn submissions (whether withdrawn by entrant or by TITAN Business Awards for entrant's failure to comply with the entry rules) will NOT be refunded. Multiple categories must be submitted with your initial submission in order to be counted as “additional categories”.

* TITAN Business Awards and International Awards Associate’s decision are final in its sole discretion and binding in relation to all matters relating to competitions and may not be subject to any discussions or correspondence.

Benefits and recognition

The Customer Service Winner of the Year will receive a complimentary statuette and a professionally designed certificate to celebrate their win. The winning talent will be highlighted on the main page of the TITAN Business Awards website, and published on our official social media platform.

In addition, Platinum and Gold winners will receive a complimentary certificate, template press release, as well as graphic downloads for marketing purpose. Winners in these categories may choose to purchase their respective TITAN Business Awards statuette with a reasonable fee.


The Category Winners of the Year from each category will receive a complimentary statuette and a professionally designed certificate to celebrate their win.


All Category Winners of the Year, Platinum and Gold Winners will get chance to showcase your winning work with a published interview on our media partner – Muse.World’s website.


Every winner gets a dedicated Winner’s Page for up-to 5 years to promote your achievement on our correspondence, social media, websites, and more.
Benefits / Winning Level Category Winners of the Year Platinum Winners Gold Winners
TITAN Statuette YES / /
Appearance on Winner’s Highlight Page YES / /
Mentioned in Winner Press Release YES / /
Mentioned in TITAN Business Awards e-Newsletter YES / /
Mentioned in Media Partner Website: Muse.World YES YES /
Dedicated Social Post YES YES /
Winner’s Interview YES YES YES
Dedicated Winners’ Page YES YES YES
Eligible to Purchase TITAN Statuette YES YES YES
Winner Certificate YES YES YES
Winner’s Badge YES YES YES