2021

Aisera's AI Customer Service Solution

Entrant Company

Aisera

Category

Customer Service - Best Innovation in Customer Service

Client's Name

Country / Region

United States

Aisera is leading today’s transformation to streamlined, enterprise-wide, end-to-end automation for IT Service Desks. Aisera’s innovative, unsupervised NLP-based, Conversational AI and RPA solutions offer the world’s first scalable, personalized, proactive, and secure AI self-service experience—enabling unprecedented user satisfaction across requests, business processes, tasks, and workflows. Customers achieve dramatic self-service resolution rates of 65-80% while reducing support desk costs by up to 90% for tools, licenses, and resources. Headquartered in Palo Alto, CA, Aisera is a top tier, VC-funded startup, and a strategic partner of AWS, Microsoft Azure, Google Cloud, ServiceNow, Cisco, and Salesforce.

Credits

Marketing Programs Specialist/Aisera
Annie Lee
CEO/Aisera
Muddu Sudhakar
VP of Marketing/Aisera
Kim del Fierro
 
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Dancing Through The Pandemic

Entrant Company

Dance Studio Owners Association

Category

Entrepreneur - Training / Knowledge-Base

Country / Region

United States

 
2021
iPondr: Data for Good

Entrant Company

iPondr

Category

Company & Organization - Corporate Social Responsibility Program of the Year

Country / Region

United States

 
2021
AI-powered system for marketing automation on social media

Entrant Company

POSTOPLAN

Category

Marketing - Future Marketing Leader of the Year

Country / Region

Estonia

 
2021
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Entrant Company

ValueLabs

Category

Management - Design / Web Agency

Country / Region

India