2021

iWave Continues to Excel in Customer Service

Entrant Company

iWave

Category

Customer Service - Best Improvement Strategy in Customer Service

Client's Name

Country / Region

Canada

iWave is the industry’s top-rated fundraising intelligence solution. Founded in 1991, iWave now has more than 85 employees across North America. Headquartered in Charlottetown, Prince Edward Island, Canada, we’ve spent the past 30 years getting to know and understand the needs of the nonprofit community, assisting over 6,000 clients, including many of the largest education, healthcare and nonprofit organizations across the United States, Canada, and overseas. The amazing work being done by each of our clients challenges us to evolve and adapt our donor research and wealth screening solutions to meet their needs.

Before iWave, fundraising intelligence was slow, inaccurate, and unreliable. iWave is changing the story with a vision of one-day enabling every nonprofit, regardless of size or sector, to have access to fundraising intelligence. iWave has revolutionized the nonprofit fundraising industry by offering the most comprehensive, most customizable, and most trustworthy prospect research platform available in the nonprofit industry. It is the most recommended platform for nonprofits and by nonprofits, with the highest rated user experience among all fundraising intelligence platforms.

In 2021 alone, iWave has launched multiple industry-first innovations for fundraising professionals, pushing the envelope on new technology, while continuing to deliver best in class customer service to their clients.

With iWave, nonprofit organizations can fundraise with confidence and accomplish more of the good they do, faster.

Credits

iWave
Ross Beattie
iWave
Penny Rennie
iWave
Colin Paddington
iWave
Mary Cote
iWave
Jill McCarville
iWave
Dwight Richards
iWave
Karen Wight
 
2021
Capital Campaign to Keep America Moving

Entrant Company

Merchants Fleet

Category

Achievement - Achievement in Finance

Country / Region

United States

 
2021
COVID-19 Response - Ambulnz & 10 to 1 Public Relations

Entrant Company

10 to 1 Public Relations

Category

PR & Communications - Best Crisis Communication Strategy

Country / Region

United States

 
2021
Extending Our Hand to Extend Your Warranty Requirement

Entrant Company

Extend

Category

Entrepreneur - E-Commerce

Country / Region

United States

 
2021
Best Customer Service Strategy/Contact Center of the Year

Entrant Company

Makers Nutrition

Category

Customer Service - Manufacturing

Country / Region

United States