2021

OptConnect - Connecting to the Internet with Maximum Security

Entrant

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

OptConnect Contact Center

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care
Kaitlynn Mace
Assistant Manager of Customer Care
Eric Funes
 
2021
Lifetime Achievement Award
Management

Entrant

Makers Nutrition

Category

Management - Chairman of the Year

Country / Region

United States

 
2021
Appreciation Financial
Company & Organization

Entrant

Appreciation Financial

Category

Company & Organization - Financial Services

Country / Region

United States

 
2021
Ready to Work
Marketing

Entrant

PeopleReady

Category

Marketing - Best Integrated Marketing Campaign

Country / Region

United States

 
2021
UXG, Valuelabs
Management

Entrant

ValueLabs

Category

Management - Art & Design

Country / Region

India