2021

Territory 360/Eyeforce Lightning

Entrant Company

Johnson & Johnson Vision

Category

Information Technology - Information Technology (IT)

Client's Name

Johnson & Johnson Vision

Country / Region

United States

At Johnson & Johnson Vision*, part of Johnson & Johnson Medical Devices Companies**, we have a bold ambition: to change the trajectory of eye health worldwide. Through our operating companies, we deliver innovation that enables eye care professionals to create better outcomes for patients throughout their lives, with products and technologies that address unmet needs including refractive error, cataracts, and dry eye. In communities with greatest need, we work in collaboration to expand access to quality eye care, and we are committed to helping people see better, connect better, live better.

*Johnson & Johnson Vision represents the products and services of Johnson & Johnson Surgical Vision, Inc., Johnson & Johnson Vision Care, Inc., and the affiliates of both.
**The Johnson & Johnson Medical Devices Companies comprise the surgery, orthopaedics, vision, and interventional solutions businesses within Johnson & Johnson’s Medical Devices segment.

Credits

Jan Aertgeerts
Robert Coolidge
Eddy Cabrera
Erin Lin
Steve Everly
Gene Fountain
Greg Giuliano
Rajashree Shah
Madiha Irfan
Agnes Kho
Ton Luu
Harris Lakhani
Faisal Rangwala
 
2021
Best Customer Service Strategy/Contact Center of the Year

Entrant Company

Makers Nutrition

Category

Customer Service - Manufacturing

Country / Region

United States

 
2021
iWave Continues to Excel in Customer Service

Entrant Company

iWave

Category

Customer Service - Best Improvement Strategy in Customer Service

Country / Region

Canada

 
2021
Best Customer Service Strategy/Contact Center of the Year

Entrant Company

Makers Nutrition

Category

Customer Service - Best Customer Satisfaction Strategy

Country / Region

United States

 
2021
Corporate Identity for Moneta

Entrant Company

OWDT

Category

Business Website - Branding, Advertising & Marketing

Country / Region

United States