United Kingdom | 2021

NLP cognitive assist for cognitive service

Entrant Company

ValueLabs

Category

Customer Service

Client's Name

Citation

Sub-Category

Professional Services

About ValueLabs ValueLabs is a technology services company that focuses on innovation and problem solving for midsize to large companies. A specialist in digital enablement, software product development, and data technology, ValueLabs is a trusted partner to over 150 clients globally, serving them from 32 offices worldwide, utilising their OneCompany® model of engagement. ValueLabs was born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 5,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally. About Citation Citation is the leading UK provider of HR and compliance services to small and midsize businesses. Its mission is to free business owners, allowing them to focus on what they’re good at, by providing admin support, tools, and expert 24/7 advice on all aspects of HR, employment law, and health and safety. Citation is proud to provide ‘service with a smile’ and enjoys a client retention rate of 92% with 80% ‘Excellent’ ratings on Trustpilot. To maintain those rates, it’s continually looking to improve its clients’ experience.

Achievement
United States
Achievement of the Year

Entrant Company

Makers Nutrition

Category

Achievement - Achievement in Growth

Customer Service
United States
Making ad tech business easy with extended customer support
Take1

Entrant Company

SmartHub White Label Ad Exchange

Category

Customer Service - Best Customer Satisfaction Strategy

Company & Organization
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GenSales: Pioneering Venture Every Step of the Way
David Juris

Entrant Company

GenSales

Category

Company & Organization - Business to Business

PR & Communications
United States
Bendt Distilling Co. 2020 Launch Campaign
Bendt Distilling Co.

Entrant Company

StuntmanPR

Category

PR & Communications - Best Launch / Re-Launch Campaign