2021
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Client's Name
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ValueLabs is a global technology company focused on Product Development, Design, Data Technology and Digital services. Powered by The Digital Flywheel™, ValueLabs provides end-to-end solutions in the fields of Customer Experience, Data & Analytics, Product Development and Automation. Over the last 23 years, the company has expanded to 31 locations, 6,000 associates, and 200+ clients worldwide. The focus on clients have resulted in industry-leading client Net Promoter Scores (NPS) of over 80. Along with the clients, the consistent care and growth of employees has been at the forefront of ValueLabs business strategy which has resulted in the industry-leading Employee Net Promoter Scores (ENPS) of above 60. As a company ValueLabs started as a 3-Member Company with a motive of free education for children through the funds generated by executing small IT projects. As the company grew, different competencies were created within the company around design, data, and AI. With the growing and thriving competencies that the company has generated from within, ValueLabs now handles many complex projects from clients of various industries across the globe. The company has created a COE in its headquarters at Hyderabad, India, wherein the firm actively invests and takes up technical challenges in the fields of Design, AI and Data engineering. The aim of the COE is to create new possibilities of helping the society as a whole through innovation in the fields of technology and design. The work done by ValueLabs has been recognized at multiple platforms: 'Most Innovative IT Solutions Partner - India 2018’ by Cfi.co: Driving and enhancing the Company as a Platform (CaaP) model, ValueLabs has been awarded for implementing its signatory OneCompany model of engagement.
‘Deloitte Technology Fast 500 Asia Pacific’ – 2014: Placed third in the Deloitte Technology Fast 500 list for the years 2014, 2009 and 2007
‘Top 10 Dream Companies to Work For’, 2018: Ranked 6th in the “Dream Companies to Work For” awards by ET Now
ValueLabs’ core value is “Doing the right thing, Always”. All the work that is done here is always powered by this core value.
Credits
Entrant Company
Makers Nutrition
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Entrepreneur - Health Products & Services
Country / Region
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Skedulo
Category
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Country / Region
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Category
Customer Service - Contact Center of the Year
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iWave
Category
Customer Service - Best Improvement Strategy in Customer Service
Country / Region
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