Mr

Raj J. Mehta works as a resident client success manager at Agile Assets, a Trimble company, providing asset management solutions to state DOTs, universities, and other organizations. He specializes in helping SCDOT transition to a new software package, leveraging their extensive experience in managing a wide range of assets throughout their career to support efficient asset management and help SCDOT achieve its goals.

Raj J. Mehta played a pivotal role in optimizing AgileAssets software for SCDOT by blending technical expertise with client needs. He developed customized data integration workflows that unified and cleaned legacy systems, providing SCDOT with accurate and consistent data for better decision-making. By implementing a defect-tracking system integrated with JIRA, Raj significantly reduced software downtime and improved issue response times. He also automated reporting processes, cutting manual efforts by nearly 50% and enabling teams to focus on strategic tasks.

To improve user adoption, Raj created scenario-based training modules and established regular feedback loops, leading to a 25% increase in software usage. Additionally, he introduced predictive maintenance models powered by machine learning, helping SCDOT anticipate infrastructure issues, reduce emergency repair costs, and enhance system reliability. These initiatives not only optimized software performance but also aligned with SCDOT’s goals, strengthening infrastructure resilience, operational efficiency, and long-term value.