2025
Entrant
Category
Client's Name
Country / Region
Shib Shankar Golder is a seasoned data and technology professional with 18+ years of experience in AI/ML, data analytics, ERP systems, and cloud computing. He has led transformative projects integrating ERP data from SAP, JDE, and Oracle into cloud-based platforms, enabling advanced analytics and decision-making. An expert in SAP CX and data platforms, Shib has spearheaded the implementation of data mesh and fabric solutions for critical domains like customer experience, supply chain, and manufacturing. A collaborative leader, he mentors global teams and excels in driving innovation across industries.
Entrant
VIJAYKUMAR PASUNOORI
Category
Information Technology - App Development
Country / Region
United States
Entrant
Aspida
Category
Customer Service - Customer Service Department / Team of the Year
Country / Region
United States
Entrant
Toco Warranty
Category
Customer Service - Best use of Technology in Customer Service
Country / Region
United States
Entrant
EFG Companies
Category
Customer Service - Contact Center of the Year
Country / Region
United States