2025

Senior Manager - Data, Analytics and AI, Senior Data Architect

Entrant

Shib Shankar Golder

Category

Information Technology - AI & Automation

Client's Name

Country / Region

United States

Shib Shankar Golder is a seasoned data and technology professional with 18+ years of experience in AI/ML, data analytics, ERP systems, and cloud computing. He has led transformative projects integrating ERP data from SAP, JDE, and Oracle into cloud-based platforms, enabling advanced analytics and decision-making. An expert in SAP CX and data platforms, Shib has spearheaded the implementation of data mesh and fabric solutions for critical domains like customer experience, supply chain, and manufacturing. A collaborative leader, he mentors global teams and excels in driving innovation across industries.

 
2025
Cloud-Native Migration Using Strangler Pattern
Information Technology

Entrant

VIJAYKUMAR PASUNOORI

Category

Information Technology - App Development

Country / Region

United States

 
2025
Aspida’s Operations Team
Customer Service

Entrant

Aspida

Category

Customer Service - Customer Service Department / Team of the Year 

Country / Region

United States

 
2025
Beyond the Call: How Toco's Concierge and Compliance Changed the Game
Customer Service

Entrant

Toco Warranty

Category

Customer Service - Best use of Technology in Customer Service

Country / Region

United States

 
2025
Contact Center Delivers Exceptional Results for Clients
Customer Service

Entrant

EFG Companies

Category

Customer Service - Contact Center of the Year

Country / Region

United States