2021

The Evolution of Traditional Customer Experience

Entrant Company

SoftClouds LLC

Category

Company & Organization - Most Innovative Company of the Year

Client's Name

Balaji Ramachandran

Country / Region

United States

SoftClouds is a leader in digital transformation and customer experience solutions since 2005. We are at the forefront of innovation in an evolving world of technology. Our methodology and ideology are to be responsive to business/client expectations and we always strive to take CX to the next level. We have implemented innovative solutions across various industries and have established a track record of providing the best and most successful CX implementations.

Our purpose is to guide customers on their digital transformation journey by delivering innovative, creative, & consultative solutions. SoftClouds helps improve revenue with exceptional CX and provides customer centric next generation solutions. Honesty & Integrity in customer interaction is our primary priority and we focus on providing the best customization with excellent delivery experience. SoftClouds is seen as a trusted business advisor that recommends the best CRM/CX solutions that fits the business needs of customers.

SoftCloudians take pride in high-quality work that helps themselves, customers, and the organization grow. Our experts thrive in invention and deliver next generation solutions that optimize customer experiences - from strategy through execution.

With over 16 years of experience providing customized architectural solutions and being an Oracle Platinum Partner, we know how to take CX to the next level!

Credits

CEO/ SoftClouds LLC
Balaji Ramachandran
CTIO/ SoftClouds LLC
Asokan Ashok
VP, Global Strategic Sales/ SoftClouds LLC
Brian Friedman
Director of PMO and Operations/ SoftClouds LLC
Mike Downing
VP, Delivery/ SoftClouds LLC
Shankar Sitapati
 
2021
Best Business Website

Entrant Company

Makers Nutrition

Category

Business Website - Best Content

Country / Region

United States

 
2021
Lifetime Achievement Award

Entrant Company

Makers Nutrition

Category

Management - Lifetime Achievement

Country / Region

United States

 
2021
NLP cognitive assist for cognitive service

Entrant Company

ValueLabs

Category

Customer Service - Safety / Security

Country / Region

United Kingdom

 
2021
Bendt Distilling Co. 2020 Launch Campaign

Entrant Company

StuntmanPR

Category

PR & Communications - Best Launch / Re-Launch Campaign

Country / Region

United States