2024

Toco At Work: Solving the Problem in Plain Site

Entrant

Toco Warranty

Category

Business Development - Transportation

Client's Name

Country / Region

United States

Toco Warranty is the highest overall rated provider of Vehicle Service Contracts (AKA extended warranty). Toco earned these accolades by investing in its customers’ claims and their success rather than paying expensive celebrities to promote Toco products on TV or radio. Toco Warranty is a pioneer in the extended warranty space, creating the first program to be a month-to-month, subscription-based service.

This approach means that instead of customers being locked into 3–7-year contracts, Toco gives the customer a service that they can cancel at any time. That means that every month, Toco has the onus of winning the customer’s business. Unlike its competitors in the market space, Toco administers and is at risk for customer claims, creating a full-stack customer experience that is managed and fulfilled by Toco.

Toco’s Concierge team works with the customer from the initial claim call to the last, remaining in constant communication regarding a claim and providing support for the customer along the way to ensure that a vehicle breakdown has minimal impact on the lives of their customers.

Credits

Executive Vice President
Paul McGee
Sr. Director of Growth and Aquisition
Tranell Montague
COO
Brad Basmajian
Vice President of Operations
Pauline Brooks
 
2024
Fuelling Growth for Next-Gen Businesses
Marketing

Entrant

Collective Catalysts

Category

Marketing - Artificial Intelligence

Country / Region

Australia

 
2024
Univers. Render & Header Platform at eBay: Drives Engagement, Streamlines Navigation & Accelerates product agility
Business Technology Solutions

Entrant

Damodaran Chingleput Sathyakumar

Category

Business Technology Solutions - Technology Professional of the Year

Country / Region

United States

 
2024
EDGE Strategy: Real. World. Change
Marketing

Entrant

Gravity Global

Category

Marketing - Best Influencer Marketing Campaign

Country / Region

United Kingdom

 
2024
Günsan Electricians Championship
Event

Entrant

Günsan Electric

Category

Event - B2B Event

Country / Region

Turkey