2023
Entrant Company
Category
Client's Name
Country / Region
The company was an on-premise-based e-commerce platform with most business coming from repeat customers and orders serving different healthcare institutions and organizations. Covid introduced new challenges with unprecedented growth in electronic orders, and the e-commerce platform had to be modernized. It was inevitable to scale and support, or the business would be lost to competition. As part of Technical support enabler, Observability into the e-commerce systems is key, and the ability to automate the technical debt was mandatory with no existing Site Reliability Engineers in the team.
Credits
Entrant Company
TouchPoint Solution, Inc.
Category
Product & Services - Consumer Products / Services
Country / Region
United States
Entrant Company
Gravity Global
Category
Marketing - E-Commerce
Country / Region
United Kingdom
Entrant Company
Luggage Forward
Category
Customer Service - Tourism
Country / Region
United States
Entrant Company
Uproar PR
Category
Customer Service - Consumer Products / Services
Country / Region
United States