2023

AIOps Trialblazer Transforming Ecommerce Observability

Entrant Company

Medline Industries Inc

Category

Information Technology - Best Technical Support Strategy & Implementation

Client's Name

Manoj Kumar Kuppam

Country / Region

United States

The company was an on-premise-based e-commerce platform with most business coming from repeat customers and orders serving different healthcare institutions and organizations. Covid introduced new challenges with unprecedented growth in electronic orders, and the e-commerce platform had to be modernized. It was inevitable to scale and support, or the business would be lost to competition. As part of Technical support enabler, Observability into the e-commerce systems is key, and the ability to automate the technical debt was mandatory with no existing Site Reliability Engineers in the team.

Credits

Site Reliability Engineer Lead
Manoj Kumar Kuppam
 
2023
Global Expert in Fintech Innovation and Technology

Entrant Company

Kalpesh Barde

Category

Information Technology - Engineering

Country / Region

United States

 
2023
Making Makati Walkable

Entrant Company

Makati Central Estate Association, Inc.

Category

Company & Organization - Nonprofit Organizations

Country / Region

Philippines

 
2023
Breaking New Ground After 30+ Years

Entrant Company

Proactive Worldwide

Category

Achievement - Achievement in General Excellence

Country / Region

United States

 
2023
BrickStor Security Platform

Entrant Company

RackTop Systems

Category

Information Technology - Information Technology / Other:___

Country / Region

United States