Teleperformance – A Global Digital Business Services Provider for BFS

Teleperformance is a global digital business services provider for leading BFS brands across the globe. With more than 410,000 inspired and passionate individuals speaking more than 300 languages, its global scale and local presence allow it to be a force of good in supporting communities, clients, and the environment.

The company delivers the most advanced, digitally powered business services to help the world’s best brands streamline their operations in meaningful and sustainable ways. Teleperformance manages over 140 of the world’s leading brands in BFSI, which represents the largest growing vertical within Teleperformance, projected to grow at 26% over the last year.

In the ever-evolving digital innovation landscape, Teleperformance in India offers accelerated digital transformation solutions, elevated customer experiences, and Back-Office services through knowledge services with a perfect blend of technology and human empathy for leading brands. These solutions are powered by the TAP (Technology, Analytics, and Process Excellence) framework and the LEAN Six Sigma methodology. Teleperformance offers transformation solutions and consulting for creating meaningful interactions through RPA & Automation, Artificial Intelligence, and Advanced Analytics.