1 Please provide us with a brief bio of yourself.

I'm Kumar Abhishek, serving as the Manager of Software Development Engineering in Test, bringing over 11 years of valuable experience in the software industry. Currently stationed in Sunnyvale, California, I've dedicated over 9 years of my career to Akamai Technologies Inc. My role involves overseeing the software quality across various Akamai products, with a specialization in live and on-demand video streaming, internet-based content delivery networks (CDNs), and the expansive domain of Cloud services. Recently, I had the honor of adjudicating in a prestigious award for Technology and Disruptor. Here are a few fun tidbits about me: 1. I have an unwavering love for homemade Indian chicken curry paired with rice—it's a dish I could enjoy for a lifetime. 2. In 2024, I've consistently achieved an average of 9,000 steps daily, ensuring I stay active and lively. 3. Recently, I've embraced pickleball as a pastime, enjoying it during my leisure hours.

2 What is your role in the company?

In my current role as Manager of Software Development Engineering in Test (SDET) at Akamai Technologies Inc. in San Jose, California, I hold full responsibility for ensuring the quality of multiple Akamai products. I lead a global team of SDET engineers, overseeing the technical aspects of product testing. As Nassim Nicholas Taleb famously said, "Quality is the result of an intelligent effort, not a chance happening." This resonates deeply with me as I am deeply involved in defining and driving organizational-level quality and test strategies. This entails shaping software release processes, establishing STLC (Software Testing Life Cycle) processes, and implementing the necessary tools to streamline our operations. Moreover, I am heavily involved in project planning, goal setting, and timeline establishment for the team. This includes making critical personnel decisions such as recruitment, conducting interviews, performing performance evaluations, setting yearly objectives for team members, and supervising day-to-day activities for the SDET team.

3 Describe the industry your organization is specialized in, as well as its main characteristics.

Every day, countless individuals engage with their preferred brands for online shopping, gaming, idea sharing, financial management, and various other activities. Unbeknownst to many, Akamai plays a pivotal role in enabling and safeguarding these online experiences. Over two decades ago, we embarked on a mission to tackle one of the most daunting challenges of the nascent internet: the dreaded "World Wide Wait." Since then, we've continuously addressed the internet's most formidable obstacles, striving toward our vision of a more secure and interconnected world. Through Akamai Connected Cloud, our extensively dispersed edge and cloud platform, businesses find it effortless to develop and operate applications and workloads. We bring experiences closer to users while mitigating threats from afar. Consequently, innovative companies worldwide opt for Akamai to construct, deliver, and fortify their digital experiences. Our comprehensive suite of top-tier cloud computing, security, and content delivery services is instrumental in making life better for billions of people, billions of times a day.

4 Congratulations! As the winner of the TITAN Business Awards, what does it mean for you and your team to receive this distinction?

Securing this award fills me with an ineffable sense of triumph. The acknowledgment from the esteemed judging panel humbles me and fills me with deep gratitude. It serves as a powerful validation of the dedication and effort I've invested in my work over the years. While I've always believed in the value I bring, this external recognition adds a new dimension of significance. It ignites a fresh wave of motivation, propelling me to reach even greater heights of achievement.

5 As a business owner, please tell us more about your ideation process.

As an Engineering Manager overseeing a Test team, my ideation process blends structured methodology with creative exploration. It begins with pinpointing issues or opportunities in our daily tasks, relying on keen observation and foresight to understand customer needs and pain points. I collect input from various sources, hosting brainstorming sessions and collaborative discussions to generate diverse ideas. I then prioritize and refine these ideas for viability and effectiveness. Remaining receptive to new insights and unexpected connections, I foster a culture of creativity and experimentation within my team. This environment encourages the exploration of fresh ideas. Ultimately, we aim to develop innovative solutions that address the challenges and add value. This iterative approach to ideation drives continuous improvement and sets us apart in a dynamic business landscape.

6 What is your own definition of a successful team / organization / business?

Success in a team, organization, or business is marked by a clear vision, open communication, and adept leadership. Diverse talents, continual learning, and unwavering customer focus fuel innovation and resilience. Ethical integrity forms the bedrock of trust and longevity.

7 What led you / your organization to become successful within the industry you are currently in?

My success in the industry stems from my passion, dedication, and commitment to continuous learning. Building strong networks, problem-solving effectively, and adapting to change have been crucial. Prioritizing customer needs and upholding ethical standards are also key factors.

8 What are the current trends in the business industry that you are most excited about?

In today's business landscape, the fusion of AI and cloud technologies is driving major trends. AI automation streamlines processes, while edge computing enables real-time data processing, especially for IoT applications. Hybrid cloud strategies optimize scalability without vendor lock-in. AI insights revolutionize analytics for competitive advantage. AI-powered cybersecurity enhances threat detection, while cloud-native development accelerates application deployment. Cloud providers integrate AI capabilities, simplifying access for businesses. These trends underscore the transformative impact of AI and cloud integration in business.

9 What resources would you recommend to someone who is searching to improve their business prospects and organizational success?

As an IEEE senior member, I've gleaned invaluable insights and knowledge from engaging with thought leaders and resources within the organization. The sharing of ideas has played a pivotal role in my development and holds immense value for those striving to leave a lasting impact in the realm of technology.

10 Where do you see the evolution of the overall business industry in the next 5-10 years?

AI and cloud technologies are revolutionizing industries worldwide. AI enables machines to learn from data and perform tasks that traditionally require human intelligence, as demonstrated by the significant impact of LLMs. Cloud computing provides convenient access to computing resources over the internet, offering scalability, adaptability, and cost efficiency. Together, AI and cloud empower businesses to leverage advanced analytics, automation, and innovation, driving efficiency, competitiveness, and growth in today's digital era.

11 Who inspired you in your life, and why?

My family, consisting of my parents, Shatrughan Singh and Meena Singh, as well as my siblings Ashish Kumar and Vandana Singh, have been my greatest source of inspiration. Witnessing my parents' perseverance and unwavering determination has instilled in me the value of consistent effort and the belief that results will naturally follow. As the youngest member of the family, I've always felt surrounded by love and support from my siblings, who have consistently encouraged me in all my endeavors and pursuits.

12 What is your key to success? Any parting words of wisdom?

I abide by three guiding principles in life: maintaining consistent effort in the right direction without fixating on outcomes, practicing thoughtful responses instead of impulsive reactions, and actively listening and learning from everyone. These rules promote resilience, effective communication, and personal growth, fostering a more fulfilling and harmonious life journey.

Winning Entry

 
2024
Management

Entrant Company

Kumar Abhishek

Category

Management - Best Quality Management Strategy