Switzerland | 2021

Linking 2030 mission to learning strategy

Entrant Company

Roche

Category

Management

Client's Name

R&D Academy

Sub-Category

Best Training & Knowledge Management Strategy

Roche was one of the first companies to bring targeted treatments to patients. With our combined strength in pharmaceuticals and diagnostics, we are better equipped than any other company to further drive personalised healthcare. Two-thirds of our Research and Development projects are being developed with companion diagnostics.

Customer Service
United States
Best Customer Service Strategy/Contact Center of the Year

Entrant Company

Makers Nutrition

Category

Customer Service - Contact Center of the Year

Management
United States
Lifetime Achievement Award

Entrant Company

Makers Nutrition

Category

Management - Chairman of the Year

Customer Service
United States
A Greener Future With Coil Inc.

Entrant Company

Coil Inc

Category

Customer Service - Energy

Customer Service
Canada
iWave Continues to Excel in Customer Service

Entrant Company

iWave

Category

Customer Service - Best Improvement Strategy in Customer Service