2021
Pioneering Cloud-based Contact Centers For The Digital Age
Entrant
UJET
Category
Company & Organization - Technical Innovation of the Year
Client's Name
Country / Region
United States
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
Credits
Entrant
Merchants Fleet
Category
Human Resources - Transportation
Country / Region
United States
Entrant
Rainmakers Strategic Solution
Category
Management - Government
Country / Region
United States
Entrant
Medrio
Category
Customer Service - Contact Center of the Year
Country / Region
United States
Entrant
SmartHub White Label Ad Exchange
Category
Customer Service - Best Customer Satisfaction Strategy
Country / Region
United States