2021
Pioneering Cloud-based Contact Centers For The Digital Age
Entrant Company
UJET
Category
Company & Organization - Technical Innovation of the Year
Client's Name
Country / Region
United States
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
Credits
Entrant Company
UJET
Category
Company & Organization - Most Innovative Company of the Year
Country / Region
United States
Entrant Company
ValueLabs
Category
Customer Service - Best Innovation in Customer Service
Country / Region
United Kingdom
Entrant Company
iWave
Category
Customer Service - Best Customer Satisfaction Strategy
Country / Region
Canada
Entrant Company
Makers Nutrition
Category
Company & Organization - Most Innovative Company of the Year
Country / Region
United States