Allstate Identity Protection: Delivering Peace of Mind

Allstate Identity Protection (AIP), formerly InfoArmor, has built a reputation for exceptional customer service since 2007. After joining Allstate in 2018, AIP expanded to protect millions of individuals and families with 24/7 U.S.-based support and full-service identity restoration. The company consistently maintains a 99% post-remediation satisfaction score, and a Net Promoter Scores (NPS) above 88, reflecting its commitment to resolution excellence. On average, AIP resolves identity theft cases in under 10 business days. These results far exceed industry benchmarks and reflect relentless focus on customer delight. Through its innovative product features like Allstate Scam ProtectionSM, Allstate Digital Footprint®, and up to $5 million in identity theft coverage, paired with it's exceptional customer service, AIP delivers not only protection, but peace of mind—setting a high standard for customer care in the identity security industry.