2025

Sustainability Journey of Ulker

Entrant

pladis

Category

Sustainability - Zero-Waste Manufacturing Processes

Client's Name

.

Country / Region

Turkey

Founded in 1944, Ülker is one of the most iconic and trusted food companies in Turkey and a flagship brand of pladis Global. With a heritage rooted in quality, innovation, and social responsibility, Ülker produces biscuits, chocolate, cakes, and snacks that reach over 100 countries. Operating 13 production facilities and employing more than 9,000 people in Turkey, Ülker combines traditional craftsmanship with cutting-edge technology to deliver high-quality, accessible products.

Over the decades, Ülker has not only become a market leader in Turkey but also a global player in the packaged food industry. Its legacy of sustainable growth, family values, and ethical leadership has shaped the company’s long-term vision.

In recent years, Ülker has made sustainability a core business strategy. Moving beyond compliance or single-topic projects, the company initiated a system-wide transformation focused on carbon reduction, waste management, water efficiency, energy transition, regenerative agriculture, and social impact across its full value chain.

With the launch of the Sustainability Journey of Ülker Project, the company took a bold step toward embedding sustainability across the entire product lifecycle from seed to post-consumption packaging making environmental and social stewardship an integral part of how the company operates, innovates, and grows.

The “Sustainability Journey of Ülker” reflects a shift from fragmented initiatives to a strategic, integrated transformation across the entire product lifecycle. Rather than addressing sustainability in isolated processes, Ülker adopted a full value chain approach that embeds environmental and social responsibility into every step of food production and distribution.

The transformation is anchored in four pillars: :
Our Planet
Value Chain
Employees
Community

These pillars are not treated as separate projects but as part of a systemic strategy that links agricultural practices, production efficiency, packaging design, waste and water management, energy use, logistics, and community engagement into a unified sustainability framework.

Credits

 
2025
Sustainability Service of the Year
Sustainability

Entrant

KH Marque Pte Ltd

Category

Sustainability - Sustainability Service of the Year

Country / Region

Singapore

 
2025
Beyond the Call: How Toco's Concierge and Compliance Changed the Game
Customer Experience

Entrant

Toco Warranty

Category

Customer Experience - Automotive

Country / Region

United States

 
2025
PayJunction’s Customer Support Expands Scope, Retains Excellent Service Levels
Customer Experience

Entrant

PayJunction

Category

Customer Experience - Financial Services

Country / Region

United States

 
2025
CEO and Founder / Investor / Mentor / Board Member
Entrepreneur

Entrant

Nicola Mills

Category

Entrepreneur - Professional Services

Country / Region

Australia