2025

End to End Quality Digital Transformation

Entrant

pladis

Category

Achievement - Achievement in Digital Transformation

Client's Name

Country / Region

Turkey

Despite the growing emphasis on quality and compliance in global manufacturing, many factories still rely on human-dependent and fragmented quality systems. Recognizing this industry-wide gap, pladis Türkiye set out to design a fully integrated and proactive digital quality ecosystem, where all touchpoints from raw material entry to production tracking and customer feedback are digitally connected and continuously monitored. pladis adopted an “end-to-end” philosophy, managing quality “from seed to bin,” across all operations.

The “End-to-End Quality Digital Transformation” program envisions a shift from compliance-driven control to culture-driven excellence embedding smart, preventive quality practices into the daily rhythm of the factory floor.
To overcome fragmented quality systems across multiple plants and ensure traceable, preventive, and efficient operations, pladis Türkiye launched a comprehensive transformation based on four interconnected pillars:
Track(Traceability- Transparency- Data-Driven Management)
Control(Real-Time Quality Control- Automation- Speed)
Prevent(Error Prevention- Early Warning- Proactive Intervention)
Improve Continuous Improvement- Insight-Driven Decisions- Operational Excellence)
This model replaced isolated, reactive checks with a real-time, data-driven quality ecosystem.
In the Track phase, over 700 checkpoints were digitalized across raw material intake, production, packaging, storage, and distribution. IoT sensors, QR-coded inventory systems, and Lorawan-based environmental tracking enabled real-time visibility on critical parameters like temperature, humidity, and ingredient stability. Dashboards consolidated this data into a single platform, eliminating blind spots and enabling site-wide traceability.
The Control pillar introduced automation-driven precision. In-line quality cameras, optical defect detectors, X-ray systems, and smart weighing tools were deployed across lines. These instantly flagged errors like incorrect toppings, mislabeling, or faulty seals drastically reducing waste and rework. Advanced validation systems also ensured compliance with recipe tolerances and line specs.
Under Prevent, pladis integrated SCADA-based batch validations and digital hygiene checks. Early warning mechanisms and operator alerts proactively addressed risks before issues occurred. For instance, wrong material inputs or environmental deviations were stopped before triggering rework.
Lastly, the Improve phase embedded continuous development into factory routines. Power BI dashboards, automated RPA reports, and digital complaint analysis enabled data-driven root cause identification. Trends could now be detected early and addressed systematically across plants.
These pillars ensured quality became proactive, smart, and embedded in every employee’s daily workflow.

Credits

 
2025
BigHand Business Intelligence
Business Technology Solutions

Entrant

BigHand

Category

Business Technology Solutions - Business Intelligence Solution

Country / Region

United Kingdom

 
2025
Beyond the Call: How Toco's Concierge and Compliance Changed the Game
Customer Experience

Entrant

Toco Warranty

Category

Customer Experience - Financial Services

Country / Region

United States

 
2025
Customer FootPrint Center
Achievement

Entrant

CarrefourSa

Category

Achievement - Achievement in Data-Driven Decision Making

Country / Region

Turkey

 
2025
ADC Digital Transformation Executive
Executives & Professionals

Entrant

Yanal Alkhasoneh

Category

Executives & Professionals - Digital Transformation Executive of the Year

Country / Region

United Arab Emirates