United Kingdom | 2021

NLP cognitive assist for cognitive service

Entrant Company

ValueLabs

Category

Customer Service

Client's Name

Citation

Sub-Category

Best Innovation in Customer Service

About ValueLabs ValueLabs is a technology services company that focuses on innovation and problem solving for midsize to large companies. A specialist in digital enablement, software product development, and data technology, ValueLabs is a trusted partner to over 150 clients globally, serving them from 32 offices worldwide, utilising their OneCompany® model of engagement. ValueLabs was born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 5,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally. About Citation Citation is the leading UK provider of HR and compliance services to small and midsize businesses. Its mission is to free business owners, allowing them to focus on what they’re good at, by providing admin support, tools, and expert 24/7 advice on all aspects of HR, employment law, and health and safety. Citation is proud to provide ‘service with a smile’ and enjoys a client retention rate of 92% with 80% ‘Excellent’ ratings on Trustpilot. To maintain those rates, it’s continually looking to improve its clients’ experience.

Company & Organization
Singapore
EMPOWERING ENTREPRENEURS AND COMMUNITIES THROUGH RYTHM

Entrant Company

QNET

Category

Company & Organization - Multi-level Marketing

Company & Organization
United States
OptConnect - Connecting to the Internet with Maximum Security
OptConnect

Entrant Company

OptConnect

Category

Company & Organization - Most Innovative Company of the Year

Management
United States
Rainmakers Strategic Solutions, LLC Management Team

Entrant Company

Rainmakers Strategic Solution

Category

Management - Government

Business Website
Philippines
Alveo Land: Innovating the Way you Live
Alveo Land

Entrant Company

Alveo Land

Category

Business Website - Real Estate