2021

NLP cognitive assist for cognitive service

Entrant Company

ValueLabs

Category

Customer Service - Best Innovation in Customer Service

Client's Name

Citation

Country / Region

United Kingdom

About ValueLabs ValueLabs is a technology services company that focuses on innovation and problem solving for midsize to large companies. A specialist in digital enablement, software product development, and data technology, ValueLabs is a trusted partner to over 150 clients globally, serving them from 32 offices worldwide, utilising their OneCompany® model of engagement. ValueLabs was born out of an unselfish act when we built a free, computer based learning program for school students. To sustain this financially, we used the same infrastructure for software projects and the original team of 3 people has now grown to over 5,500. The founding unselfish gene is intact and we bring that same spirit of service to clients globally. About Citation Citation is the leading UK provider of HR and compliance services to small and midsize businesses. Its mission is to free business owners, allowing them to focus on what they’re good at, by providing admin support, tools, and expert 24/7 advice on all aspects of HR, employment law, and health and safety. Citation is proud to provide ‘service with a smile’ and enjoys a client retention rate of 92% with 80% ‘Excellent’ ratings on Trustpilot. To maintain those rates, it’s continually looking to improve its clients’ experience.

 
2021
Creating Employment for the Underserved

Entrant Company

iMerit Technology Services

Category

Human Resources - Employment

Country / Region

India

 
2021
Science Technology Contact Center of The Year

Entrant Company

Medrio

Category

Customer Service - Technology / Science

Country / Region

United States

 
2021
Zibby Owens

Entrant Company

Moms Don't Have Time To

Category

Entrepreneur - Family / Parenting

Country / Region

United States

 
2021
Most Innovative Company of the Year

Entrant Company

Makers Nutrition

Category

Company & Organization - Most Innovative Company of the Year

Country / Region

United States