2025
Entrant
Category
Client's Name
Country / Region
Revamping an iconic product like the PAX wardrobe posed both a creative challenge and a strategic opportunity. Long established as a household essential in Germany, the PAX line was ready for a refresh that would preserve its legacy while engaging a broader, more contemporary audience. IKEA responded with the launch of the ‘Turbo’ PAX—an enhanced version designed for speed and simplicity.
Rather than relying on conventional advertising, IKEA prioritized real-world experiences. Journalists, influencers, and customers were invited to test the bold claim: that the ‘Turbo’ PAX could be assembled solo, without tools, in under 20 minutes. The result was a dynamic, hands-on event that generated widespread media interest without the need for paid promotion.
Coverage from major German outlets, combined with a nationwide customer challenge, transformed the campaign into a pop culture moment. The public’s enthusiastic participation and the organic buzz it created exemplified the impact of PR-led storytelling over traditional marketing tactics.
With the launch of the ‘Turbo’ PAX, IKEA not only showcased the product’s practicality but also reinforced its reputation for customer-centered innovation. What began as a product release evolved into a standout case study in earned media success.
Credits
Entrant
Access Offshoring
Category
Customer Service - Best Innovation in Customer Service
Country / Region
Australia
Entrant
Suchir Agarwal
Category
Information Technology - Artificial Intelligence
Country / Region
United States
Entrant
KH Marque Pte Ltd
Category
Sustainability - Low-Carbon Supply Chain Strategy
Country / Region
Singapore
Entrant
Srinivas Murri
Category
Information Technology - Big Data
Country / Region
United States