2025

BigHand Business Intelligence

Entrant

BigHand

Category

Business Technology Solutions - Business Intelligence Solution

Client's Name

Country / Region

United Kingdom

At BigHand, their purpose is to deliver solutions that provide critical data and insights, enabling legal professionals to run their firms with maximum efficiency. In 2024, law firms faced mounting pressure to offer transparent, value-based legal services to an increasingly cost-conscious client base. Firms must invest in solutions to meet evolving client demands and stay competitive in a market where 96% of law firms lost clients over the last 12 months.

BigHand Business Intelligence is an advanced data analytics solution specifically designed for the legal industry. It empowers law firms to make informed, data-driven decisions that optimize their financial and operational performance. The solution addresses pressures such as managing resources effectively, meeting client demands for transparency, and ensuring profitability in a competitive market. By offering a comprehensive view of key financial and operational metrics, BigHand Business Intelligence helps law firms enhance their decision-making and remain competitive.

The platform is cloud-based, allowing law firms to access real-time insights from anywhere, improving performance tracking and resource management. BigHand Business Intelligence integrates seamlessly with existing practice management systems, ensuring firms can leverage their current infrastructure without disruption. This integration provides a holistic view of data, helping firms monitor productivity, track financial health, and identify areas for improvement. By centralizing critical data, the platform empowers stakeholders across the firm to act on real-time insights, boosting operational efficiency and profitability.

Key functions of BigHand Business Intelligence include visibility into firm-wide performance, resource allocation, profitability, and financial forecasting. These features enable firms to pinpoint profit leakage, allocate resources more effectively, and adjust strategies to improve client service. The solution’s in-depth analytics on metrics like realization rates and utilization helps firms make strategic adjustments in response to client expectations or market conditions. With 48% of firms reporting increased pressure to demonstrate value, BigHand helps firms navigate these challenges.

The benefits of BigHand Business Intelligence are clear: it enhances transparency, boosts accountability, and helps law firms optimize financial and operational strategies. It enables firms to meet client demands for financial transparency and alternative fee arrangements, improving client satisfaction and ensuring long-term success.

 
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