2021

Science Technology Contact Center of The Year

Entrant

Medrio

Category

Customer Service - Technology / Science

Client's Name

Country / Region

United States

Medrio was founded in 2005 with the goal of creating an electronic data capture system that anyone could use – no programmers required. Over time we added staff and products to our electronic clinical trial portfolio through creativity and innovation, not mergers and acquisitions. We built a partner ecosystem for seamless integrations and we now employ 155 professionals across the globe with offices in the US, UK, India, and Japan.

 
2021
Staccato
Business Website

Entrant

ArtVersion

Category

Business Website - Best User Experience

Country / Region

United States

 
2021
NBA Store Arena - Seamless Shopping Experience
Customer Service

Entrant

MPC Rio Comunicação

Category

Customer Service - Retail

Country / Region

Brazil

 
2021
Bendt Distilling Co. 2020 Launch Campaign
PR & Communications

Entrant

StuntmanPR

Category

PR & Communications - Best Launch / Re-Launch Campaign

Country / Region

United States

 
2021
Making ad tech business easy with extended customer support
Customer Service

Entrant

SmartHub White Label Ad Exchange

Category

Customer Service - Best Customer Satisfaction Strategy

Country / Region

United States