2021
Science Technology Contact Center of The Year
Entrant
Medrio
Category
Customer Service - Contact Center of the Year
Client's Name
Country / Region
United States
Medrio was founded in 2005 with the goal of creating an electronic data capture system that anyone could use – no programmers required. Over time we added staff and products to our electronic clinical trial portfolio through creativity and innovation, not mergers and acquisitions. We built a partner ecosystem for seamless integrations and we now employ 155 professionals across the globe with offices in the US, UK, India, and Japan.
Entrant
Makers Nutrition
Category
Business Website - Health Products & Services
Country / Region
United States
Entrant
iWave
Category
Customer Service - Information Technology (IT)
Country / Region
Canada
Entrant
Audio Design Desk
Category
Achievement - Achievement in Product Innovation
Country / Region
United States
Entrant
iWave
Category
Customer Service - Best Customer Satisfaction Strategy
Country / Region
Canada