2024

"Elevate" at SPS

Entrant

SPS North America

Category

Human Resources - Best HR Strategy

Client's Name

Country / Region

United States

SPS North America, a division of the global SPS organization, stands as a prominent player in technology-driven business transformation. Upholding core values of Clients First, Innovative Thinking, and Delivering Excellence, the organization focuses on providing Enterprise Workplace Solutions and Technology Business Solutions. This encompasses services like mailroom and office management aimed at enhancing the work experience for employees, whether they work onsite or remotely, along with document digitization and process automation that facilitate transformative customer experiences. With over 2,900 employees and operations spanning 120+ cities, SPS North America generates revenue in the millions and is headquartered in New York City.

In an industry often dominated by cost-saving measures, SPS differentiates itself through an unwavering commitment to customer service. The organization emphasizes best-in-class employee training to consistently meet and exceed client expectations, delivering the operational consistency and hospitality expertise necessary to harness "The Power of Possibility" in modern workplaces.

Recognizing the challenges faced by clients in the wake of the pandemic, particularly regarding employee retention and evolving workplace dynamics, SPS has taken proactive steps to enhance the Employee Experience. By transforming standard office service roles into concierge-level Service Ambassadors, the company aims to elevate in-office experiences while also ensuring remote workers receive equivalent support. This innovative approach is designed to foster an immersive culture that attracts and retains talent in today’s evolving employment landscape.

Credits

Director of Learning & Development
Patrick Sterry
Vice President of Operations and Global Workplace Strategy & Innovation
Dr. Chesley Black
 
2024
Engineering Manager II: Marketplace Fares Team Lead
Information Technology

Entrant

Pankaj Singhal

Category

Information Technology - NextGen Technology

Country / Region

United States

 
2024
Technical Professional  & IT Future Leader of the Year
Information Technology

Entrant

Syed Mohamed Thameem Nizamudeen

Category

Information Technology - Technical Professional of the Year

Country / Region

United States

 
2024
The Connor Group shows with the right people, plans, and process, anything is possible!
Company & Organization

Entrant

The Connor Group

Category

Company & Organization - Real Estate

Country / Region

United States

 
2024
Customer 360
Business Technology Solutions

Entrant

Enerjisa Enerji A.S

Category

Business Technology Solutions - Service Management Solution

Country / Region

Turkey