Milestone Pathway®

Milestone created Pathway®, a digital platform that streamlines the process between settlement and payment in mass tort litigation.

Historically, post-settlement involved printing and mailing settlement documents to thousands of claimants, waiting for ink signatures, and then paying claimants via paper checks by mail. Meanwhile, the injured individuals could be in dire need of payment due to the wrongdoing to which they fell victim. Months could go by without any word of when their check would arrive.

Enter Pathway, the platform that handles the entire post-settlement process securely and efficiently. All settlement release documents can be uploaded, signed, and notarized digitally. Claimants enter via a unique ID they receive by email or text. In just a few clicks, they review and sign their documents, read about financial planning decide whether they want to pursue, and choose how they want to be paid.

Options include PayPal, Zelle, prepaid digital Mastercard, and Direct Deposit—appealing to both banked and unbanked claimants (a first in the mass tort world). Once finished, they can download a copy of their signed documents. If they need help, a member of the Pathway Solutions team uses click data to pinpoint exactly where the claimant is held up. Meanwhile, the attorneys involved can view real-time payment stats in their own portal.

A cornerstone of Pathway's innovation is its ability to rapidly process tens of thousands of claims, paying people faster and generating significant time and cost savings for law firms. Additionally, the platform is the first to provide real-time visibility into the settlement process for claimants and attorneys, fostering transparency and trust. Pathway's unique integration of multiple payment options expands access to financial services for claimants and contributes to a more inclusive post-settlement experience for Americans who've been harmed by corporate negligence.

By addressing the critical pain points of the mass tort industry, Pathway represents a substantial leap forward in technology-driven legal solutions. Its ability to deliver tangible benefits to claimants and law firms positions it as a transformative force in the justice system.