2021
Entrant Company
Category
Client's Name
Country / Region
Aisera is leading today’s transformation to streamlined, enterprise-wide, end-to-end automation for IT Service Desks. Aisera’s innovative, unsupervised NLP-based, Conversational AI and RPA solutions offer the world’s first scalable, personalized, proactive, and secure AI self-service experience—enabling unprecedented user satisfaction across requests, business processes, tasks, and workflows. Customers achieve dramatic self-service resolution rates of 65-80% while reducing support desk costs by up to 90% for tools, licenses, and resources. Headquartered in Palo Alto, CA, Aisera is a top tier, VC-funded startup, and a strategic partner of AWS, Microsoft Azure, Google Cloud, ServiceNow, Cisco, and Salesforce.
Credits
Entrant Company
Johnson & Johnson Vision
Category
Information Technology - Information Technology (IT)
Country / Region
United States
Entrant Company
Chargeback Gurus
Category
Company & Organization - Business to Business
Country / Region
United States
Entrant Company
L&T Technology Services
Category
Achievement - Achievement in Customer Satisfaction
Country / Region
India
Entrant Company
Stuntman PR
Category
PR & Communications - Food & Beverage
Country / Region
United States