United States | 2021

Aisera's AI Service Desk Solution

Entrant Company

Aisera

Category

Information Technology

Client's Name

Sub-Category

Startup IT Company of the Year

Aisera is leading today’s transformation to streamlined, enterprise-wide, end-to-end automation for IT Service Desks. Aisera’s innovative, unsupervised NLP-based, Conversational AI and RPA solutions offer the world’s first scalable, personalized, proactive, and secure AI self-service experience—enabling unprecedented user satisfaction across requests, business processes, tasks, and workflows. Customers achieve dramatic self-service resolution rates of 65-80% while reducing support desk costs by up to 90% for tools, licenses, and resources. Headquartered in Palo Alto, CA, Aisera is a top tier, VC-funded startup, and a strategic partner of AWS, Microsoft Azure, Google Cloud, ServiceNow, Cisco, and Salesforce.

Entrepreneur
United States
Britnie Turner, Founder & CEO of Aerial Group
Britnie Turner

Entrant Company

Aerial Group

Category

Entrepreneur - Small Business

Company & Organization
United States
Jasco Builds Generosity into Business by Giving Back 50%
Jasco Products

Entrant Company

Uproar PR

Category

Company & Organization - Corporate Social Responsibility Program of the Year

Company & Organization
United States
Appreciation Financial

Entrant Company

Appreciation Financial

Category

Company & Organization - Financial Services

Marketing
United Kingdom
The Profit Hunter
Embraer

Entrant Company

Gravity Global

Category

Marketing - Aerospace & Defense