2024
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In light of the ever-changing retail landscape and evolving customer demands, Ayala Mall Manila Bay embarked on a transformative journey with the #SeizeTheBay marketing campaign. Launched in 2023, this campaign marks a significant milestone in their evolution from surviving challenges to thriving as a dynamic community hub.
Ayala Malls Manila Bay's achievements over the past four years demonstrate its ability to bounce back and adapt. Despite the disruptions caused by the pandemic in 2020, the company remained committed to staying relevant by focusing on essential services and keeping its brand engaged with its patrons while gaining new customers. In 2021 and 2022, as restrictions eased, Ayala Mall Manila Bay revived the sense of togetherness by providing spaces for government-related activities and reintroducing events that brought excitement to its customers.
The #SeizeTheBay campaign was born from Ayala Mall Manila Bay's deep understanding that modern shoppers seek more than just transactions—they crave experiences. Filipinos, in particular, believe it's better to live a life filled with great experiences rather than one filled with just beautiful possessions, and Ayala Mall Manila Bay tapped into this sentiment to create a campaign that resonated deeply with its target audience. It’s also a social media handle that naturally communicates the various multicultural experiences at the mall with a clear call-to-action and recalls for Ayala Mall Manila Bay.
Now for the execution: as a mall in Paranaque, how would Ayala Malls Manila Bay compete with the titans of the mall industry in the metro? At the time Ayala Malls Manila Bay was just at its 50% retail capacity. So how would Ayala Mall Manila Bay ask themselves to #SeizeTheBay? The core of #SeizeTheBay lies in its multifaceted approach across shopping, dining, amusements, events, and moments. Ayala Mall Manila Bay's execution strategy was guided by the need to carve a niche and tap into their shared interests. They recognized an opportunity to engage a broader audience beyond traditional demographics by leveraging their expansive spaces being the largest Ayala Mall.
Credits
Entrant Company
WithMe, Inc.
Category
Customer Service - Real Estate
Country / Region
United States
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KB Woods
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Achievement - Achievement in Product Innovation
Country / Region
United States
Entrant Company
Long International
Category
Business Website - Construction
Country / Region
United States
Entrant Company
Sathishkumar Chintala
Category
Information Technology - Technical Professional of the Year
Country / Region
United States