BigHand Legal Solution Award Entry

BigHand Resource Management is a legal work allocation tool that enables law firms to identify resources, forecast utilization, manage workloads, and add structure to career development for lawyers. The solution provides real-time visibility of lawyer availability, enhances profitability on matters, and supports firms’ Diversity Equity and Inclusion goals for equitable allocation of work among all lawyers.

BigHand delivers solutions that assist firms in achieving operational excellence, reducing wasteful expenditure, and delivering rapid ROI. BigHand boasts over 4,200 clients and 810,000 users worldwide, offering support to 82% of the Top 200 firms in the UK and 81% of Am Law 200 firms. Exceptional client satisfaction is evident in its NPS score of +82 and customer satisfaction score of 96%. BigHand’s products are HIPAA compliant and ISO27001 certified.

Lawyers represent a law firm’s most valuable asset. In an era where many law firms are still adapting to hybrid working, several firms lack the data insights and technology needed to prioritize the career development of their young attorneys and provide fair access to work opportunities, particularly for lawyers from diverse backgrounds. BigHand Resource Management ensures that client matters are efficiently resourced, resulting in increased profit and client engagement. It establishes a strong foundation for career development, equitable access to work, and proactive support and skill-building that aligns with individual expectations. Furthermore, it contributes to improving firms’ commitment to DEI, fostering a fairer working environment that aligns with client expectations.