2023

LineLeader Unified

Entrant Company

LineLeader by ChildcareCRM

Category

Business Technology Solutions - Business Technology Solution / Others:___

Client's Name

Country / Region

United States

More than a decade ago, the founders of ChildcareCRM pioneered the first-ever CRM software for the early childhood education industry. Over 12 years, they began to notice some additional trends in the industry, in terms of technology adaptation. First, smaller operators (those with 1-2 centers) were typically acting as directors, teachers, cooks, and sometimes bus drivers due to understaffing.

These directors/owners needed a tool that was very easy to understand and use. So, countless new features were added, along with a modern user experience, and two CRM editions, one for single centers and one for multi-centers. LineLeader is the childcare industry’s first and only unified platform that delivers full-featured customer relationship management (CRM) software, a dedicated parent engagement app, and childcare management software (CMS)—together in one solution. No competitors offer the same all-in-one customer experience platform for childcare that they do.

Most offer the family app and CMS without the robust, full-featured CRM they have. With LineLeader, users can:

Enroll: Capture and convert more leads. Automate lead follow-up, tour scheduling, registration, and reporting. Move from paper enrollment packets to online registration.

Engage: Automate daily reports to share events with families in real-time. Share developmental milestones and memorable moments with parents. Easily communicate with families via the family engagement app.

Manage: Digitize check-in by replacing paper check-in sheets with digital check-in for students and staff. Bill and invoice online, including recurring payments. Quickly report on attendance, payroll, and more.

They serve organizations ranging from 1-center businesses to multi-site operators, some with more than 500 locations. In total, they’re helping over 6,500 childcare centers across 5 different countries expand their businesses. The headquarters is located in Dallas, TX. However, they also have team members working remotely from Brisbane, as roughly 30% of their recurring revenue comes from Australia.

Credits

Founder
Chuck Gibbs
Founder, Chief Technology Officer (Enroll)
Seth Martin
Founder
Caitlin Coffman
Founder, Chief Technology Officer (Manage/Engage)
Matt Coffman
 
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Category

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