Allstate Protection Plans

Over the past decade, Allstate Protection Plans has transformed extended warranties with an obsessive focus on the customer experience, turning this once very difficult service category in the retail industry into a true value-add for consumers. Presently, it partners with many of the biggest retailers in the U.S. (like Walmart, Costco, The Home Depot, Target, and more), in addition to mobile operators and retailers in Europe, Canada, Japan, and Australia.

Protection plans are an important strategic component of retail operations, offering both an additional revenue stream and a way to expand customer relationships, engagement, and satisfaction. Meanwhile, consumers are increasingly demanding protection plans (61% of U.S. consumers have purchased a plan) with a strong preference for providers they know and trust.