2022

Contact Center of the Year

Entrant Company

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
Hoist

Entrant Company

Hoist Inc.

Category

Company & Organization - Technology / Science

Country / Region

United States

 
2022
Delivering the Future for Higher Education

Entrant Company

Ellucian

Category

Business Technology Solutions - Education Solution

Country / Region

United States

 
2022
Leyes Media: PR Agency of the Year

Entrant Company

Leyes Media

Category

PR & Communications - PR Agency of the Year

Country / Region

United States

 
2022
Startup Company of the Year

Entrant Company

www.cyral.com

Category

Information Technology - Startup IT Company of the Year

Country / Region

United States