2022

Contact Center of the Year

Entrant Company

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
Black Platinum Gold | Luxury Travel Auctions Worldwide

Entrant Company

Black Platinum Gold B.V.

Category

Company & Organization - Travel

Country / Region

Netherlands

 
2022
Profit Hunter: Tech Shark

Entrant Company

Gravity Global

Category

Marketing - Best Content Marketing Campaign

Country / Region

United Kingdom

 
2022
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Entrant Company

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Category

Business Technology Solutions - Event Management Solution

Country / Region

Hong Kong SAR

 
2022
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Entrant Company

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Category

Entrepreneur - Health Products & Services

Country / Region

United States