2022

Contact Center of the Year

Entrant

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
PAPEX
Entrepreneur

Entrant

Category

Entrepreneur - Business to Business

Country / Region

Senegal

 
2022
Vaask
Company & Organization

Entrant

Vaask

Category

Company & Organization - Health Products & Services

Country / Region

United States

 
2022
Video Based Marketing Agency
Company & Organization

Entrant

Tech Neon Sdn. Bhd.

Category

Company & Organization - Branding, Advertising & Marketing

Country / Region

Malaysia

 
2022
Ambiq
Company & Organization

Entrant

Ambiq

Category

Company & Organization - Most Innovative Company of the Year

Country / Region

United States