2022

Contact Center of the Year

Entrant

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
Trucker Path COMMAND
Business Technology Solutions

Entrant

Trucker Path

Category

Business Technology Solutions - Operation Management Solution

Country / Region

United States

 
2022
Andrew Stallings, founder of Athelo Group
Entrepreneur

Entrant

Category

Entrepreneur - Sports

Country / Region

United States

 
2022
Health and Wellness Brand Slim By Nature
Company & Organization

Entrant

Slim By Nature Pty Ltd

Category

Company & Organization - Health Products & Services

Country / Region

Australia

 
2022
World-class Digital Mortgage Solutions for Lenders
Information Technology

Entrant

BeSmartee

Category

Information Technology - Information Technology / Other___

Country / Region

United States