2022

Contact Center of the Year

Entrant

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
DLP Capital
Company & Organization

Entrant

DLP Capital

Category

Company & Organization - Real Estate

Country / Region

United States

 
2022
Powering
Information Technology

Entrant

Radixweb

Category

Information Technology - Most Innovative IT Company of the Year

Country / Region

India

 
2022
Creating a Healthier Workforce with IT-Powered HR Solutions
Human Resources

Entrant

Asticom Technology Inc.

Category

Human Resources - Best Health & Wellbeing Strategy

Country / Region

Philippines

 
2022
4Life Research Gold Factor
Product & Services

Entrant

4Life Research

Category

Product & Services - Health & Pharmaceuticals

Country / Region

United States