2022

Contact Center of the Year

Entrant

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
DLP Capital
Company & Organization

Entrant

DLP Capital

Category

Company & Organization - Real Estate

Country / Region

United States

 
2022
Anchor Hocking Foodservice Website
Business Website

Entrant

Marcy Design Group, Inc.

Category

Business Website - Food & Beverage

Country / Region

United States

 
2022
AccuTitle, Leading Provider of Title Management Platforms
Company & Organization

Entrant

AccuTitle

Category

Company & Organization - Real Estate

Country / Region

United States

 
2022
Launch of Dexwet Products to U.S. Market
PR & Communications

Entrant

10 to 1 Public Relations

Category

PR & Communications - Best Launch / Re-Launch Campaign

Country / Region

United States