2022

Contact Center of the Year

Entrant Company

OptConnect

Category

Customer Service - Contact Center of the Year

Client's Name

Country / Region

United States

OptConnect is a leading provider of managed wireless connectivity for IoT and M2M applications. Our fully managed solution is a robust and comprehensive suite of services that ensures our customer’s devices are securely connected to the internet while having the highest level of uptime possible so they can keep their businesses running smoothly. From ATM’s to digital signage and kiosks to smart safes – OptConnect provides the hardware, manages the carrier relationship, mitigates data plan overages, provides a lifetime warranty and so many more robust features that are not available through other providers. We take out the stress, headaches, and frustration that customers typically experience when managing their own connectivity solution.

Credits

Manager of Customer Care / OptConnect
Kaitlynn Mace
Assistant Manager of Customer Care / OptConnect
Eric Funes
 
2022
BreachRx

Entrant Company

BreachRx

Category

Company & Organization - Cyber Security

Country / Region

United States

 
2022
GoTo Resolve

Entrant Company

GoTo

Category

Information Technology - Small Business

Country / Region

United States

 
2022
Creating Category Kings in the Life Sciences Industry

Entrant Company

Grey Matter Marketing, Inc.

Category

Entrepreneur - Entrepreneur/ Others:___

Country / Region

United States

 
2022
Hourly by AMS: Drastically simplifying hourly worker hiring

Entrant Company

Hourly AMS

Category

Business Technology Solutions - Emerging Technology Solution

Country / Region

United States