2022
Entrant Company
Category
Client's Name
Country / Region
Aisera offers the world’s first AI-driven service experience solution that automates operations and support for IT, sales, and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, California and a strategic partner with AWS, Microsoft, Azure, Google Cloud, ServiceNow, Salesforce, Workday, Atlassian, Zendesk.
Founded in 2017, Aisera has raised approximately $173 million so far. The company has been on a rapid growth trajectory, and has about 75 million users. Most recently, Thoma Bravo and the Goldman Sachs Group led Aisera's Series-D round last month. Its investors also include Khosla Ventures and Menlo Ventures.
Credits
Entrant Company
Franklin Junction
Category
Company & Organization - Startup of the Year
Country / Region
United States
Entrant Company
Techna Digital Marketing
Category
Business Website - Law & Legal Services
Country / Region
United States
Entrant Company
Visiqua
Category
Achievement - Achievement in Product Innovation
Country / Region
United States
Entrant Company
OptConnect
Category
Customer Service - Contact Center of the Year
Country / Region
United States