Aisera AISX Platform

Aisera offers the world’s first AI-driven service experience solution that automates operations and support for IT, sales, and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, California and a strategic partner with AWS, Microsoft, Azure, Google Cloud, ServiceNow, Salesforce, Workday, Atlassian, Zendesk.



Founded in 2017, Aisera has raised approximately $173 million so far. The company has been on a rapid growth trajectory, and has about 75 million users. Most recently, Thoma Bravo and the Goldman Sachs Group led Aisera's Series-D round last month. Its investors also include Khosla Ventures and Menlo Ventures.