2022

Aisera AISX Platform

Entrant Company

Aisera

Category

Customer Service - Best Innovation in Customer Service

Client's Name

Country / Region

United States

Aisera offers the world’s first AI-driven service experience solution that automates operations and support for IT, sales, and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, California and a strategic partner with AWS, Microsoft, Azure, Google Cloud, ServiceNow, Salesforce, Workday, Atlassian, Zendesk.



Founded in 2017, Aisera has raised approximately $173 million so far. The company has been on a rapid growth trajectory, and has about 75 million users. Most recently, Thoma Bravo and the Goldman Sachs Group led Aisera's Series-D round last month. Its investors also include Khosla Ventures and Menlo Ventures.

Credits

Co-founder and CEO
Muddu Sudhakar
Co-founder and Chief Architect
Christos Tryfonas
CTO
Antonio Nucci
CRO
Anthony Palladino
Chief of Staff
Jyoti Kukreja
Chief of Product
Puru Amradkar
VP of AI
Utkarsh Contractor
VP of Product Management
Karthik SJ
CFO
Abhi Maheshwari
 
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