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Actions Code Name Grouping Info Status
CS26001 Aerospace & Defense
CS26002 Aesthetics
CS26003 Agriculture
CS26004 AI-Powered Customer Experience (NEW)
CS26005 App Development
CS26006 Art & Design
CS26007 Artificial Intelligence
CS26008 Associations
CS26009 Automotive
CS26010 Banking
CS26011 Beauty & Cosmetics
CS26012 Biotechnology
CS26013 Blockchain & Cryptocurrency
CS26014 Branding, Advertising & Marketing
CS26015 Business to Business
CS26016 Business to Consumer
CS26017 Celebrity / Fan
CS26018 Chemicals
CS26019 Children
CS26020 Colleges / Universities
CS26021 Commercial
CS26022 Community
CS26023 Conglomerates
CS26024 Construction
CS26025 Cyber Security
CS26026 Consultation
CS26027 Consumer Products / Services
CS26028 Corporate Social Responsibility
CS26029 Corporation
CS26030 Design / Web Agency
CS26031 Diversified Services
CS26032 E-Commerce
CS26033 E-Learning
CS26034 Education
CS26035 Electronics
CS26036 Employment
CS26037 Energy
CS26038 Engineering
CS26039 Entertainment
CS26040 Events
CS26041 Fashion
CS26042 Family / Parenting
CS26043 Financial Services
CS26044 Fitness
CS26045 Food & Beverage
CS26046 Games / Games-Related
CS26047 Government
CS26048 Green / Eco-Friendly
CS26049 Health Products & Services
CS26050 Hospitality
CS26051 Information Technology (IT)
CS26052 Insurance
CS26053 Internet & New Media
CS26054 Investment
CS26055 Law & Legal Services
CS26056 Logistics
CS26057 Manufacturing
CS26058 Marketplace
CS26059 Materials & Supplies
CS26060 Media, News & Newspaper
CS26061 Metals & Mining
CS26062 Movie / Film
CS26063 Multi-level Marketing
CS26064 Music
CS26065 News
CS26066 NextGen Technology
CS26067 NFT & Digital Asset Marketplaces
CS26068 Nonprofit Organizations
CS26069 Oil & Gas
CS26070 Omnichannel (NEW)
CS26071 Pharmaceuticals
CS26072 Political
CS26073 Professional Services
CS26074 Property / Developer
CS26075 Public Relations
CS26076 Publishing
CS26077 Radio
CS26078 Recruitment
CS26079 Restaurant
CS26080 Real Estate
CS26081 Religion / Spirituality
CS26082 Retail
CS26083 Robotics
CS26084 Safety / Security
CS26085 Shipping
CS26086 Small Business
CS26087 Social / Networking
CS26088 Software
CS26089 Sports
CS26090 Sustainability & Environment
CS26091 Technology / Science
CS26092 Telecommunications
CS26093 Transportation
CS26094 Television
CS26095 Training / Knowledge-Based
CS26096 Tourism
CS26097 Toy
CS26098 Travel
CS26099 Utilities
CS26100 Website
CS26000 New Category
SF26001 Customer Service Executive of the Year
SF26002 Customer Service Department / Team of the Year
SF26003 Contact Center of the Year
SF26004 Outstanding Customer Engagement Initiative
SF26005 Outstanding Customer Feedback Strategy
SF26006 Outstanding Customer Satisfaction Strategy
SF26007 Outstanding Customer Service Campaign
SF26008 Outstanding Customer Service Training or Coaching Program
SF26009 Outstanding Customer Service Website
SF26010 Outstanding Digital Strategy for Customer Service
SF26011 Outstanding e-Commerce Customer Service
SF26012 Outstanding Implementation of Online Customer Service
SF26013 Outstanding Improvement Strategy in Customer Service
SF26014 Outstanding Innovation in Customer Service
SF26015 Best Use of Social Media in Customer Service
SF26016 Best Use of Technology in Customer Service

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