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Business Technology Solutions - New Category
(Platinum Winner)

PO#

#TBA04735

Payment Status

Paid

PO Created Date

2025-03-21 17:17:32

Paid Date

2025-03-21 17:20:45

Competition

2025

Season

Entry ID

TBE105255

Entry Submission Date

2025-03-21 17:07:50

Member's Name

Hillary Terhune

Member's Email

hterhune@peopleready.com

Entry Level

Marketing

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Yes

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BT25000 - New Category: Staffing Solution

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Project Description

Project Description for Judges

Question 1 : Describe the brand, features, functions, and benefits of your product or service. (Your response to this question will be used for public display if your entry is awarded.)

In today’s fast-paced world of work, businesses need a reliable staffing solution and job seekers need a flexible job search. The next gen of PeopleReady’s top-rated staffing app, JobStack, revolutionizes how businesses connect with a flexible workforce.

Since its launch, JobStack has simplified staffing for thousands of businesses. Offering a best-in-class user experience on both desktop and mobile devices, employers can connect with W-2 workers and fill hourly jobs with a few taps. Built with speed in mind, JobStack enables businesses to submit worker requests and track their fill rates in real time.

Enhanced with new ReadyMatch™ technology, JobStack instantly matches job requirements with a pool of reliable, qualified workers and makes it easy to invite the best-fit workers to the job.

For job seekers, JobStack makes it easy to apply for and accept jobs. After signing up, workers find jobs that fit their interests and schedule. A new “Instant Accept” feature allows qualified workers to claim jobs immediately and worker development capabilities enables us to help job seekers qualify for jobs they’re interested in.

As the workforce landscape evolves, we’re proud to provide a smarter, faster and more reliable staffing experience to our users.

Question 2 : Outline the market performance, analytical response, and customer satisfaction of your products or services, to date.

The market performance of JobStack has been consistently strong, with steady increases in the number of downloads for both employer (JobStack for Business) and job seeker (JobStack for Work) versions. In the past year, the apps userbase has grown by hundreds of thousands of users.

We’re incredibly proud of how customers and associates have received the apps – both JobStack for Business and JobStack for Work are two of the top-rated apps in the space.

JobStack is an essential part of our staffing solutions at PeopleReady and has resulted in consistently high levels of positive customer feedback and loyalty. We’re including some of our favorite testimonials from customers and job seekers below!

Customer reviews:

“Managing worker hours on the new JobStack app is so easy. I can do it with the click of a button! Keep it up PeopleReady!”
“I’ve worked with PeopleReady for years and the JobStack app is very useful – I swear by it.”
“The new app is even better! they can help you find workers the same day you need them.”
“The updated JobStack apps makes things a lot easier and user friendly.”

Job seeker reviews:

“PeopleReady is doing great with their JobStack app and its features like time submission and the map-based job search. Keep up the good work!”
“This place is amazing! Thank you, Melissa, for getting me started and onto my first job within hours. I love the JobStack app. It makes it really easy to find jobs.”
“The PeopleReady staff are always available and very helpful. I’ve had no problems getting paid and the JobStack app is easy to use. Thank you, PeopleReady.”

Question 3 : Provide examples of the strategies / plans you have introduced, in order to attain your product’s or service’s performance standard? Explain why the highlighted achievements are significant / unique.

With JobStack, we believe that prioritizing user needs is crucial for ensuring great performance. We are continually exploring ways to enhance our app and the service we deliver to businesses and job seekers alike.

To that end, we utilize a strong feedback loop to understand user behavior, needs and feedback. We collect feedback regularly through surveys, interviews and user reviews and identify areas where we can improve our app and service.

By truly listening to users' needs, we are able to offer more than just technology – we deliver full-scale staffing solutions tailored to what our customers and job seekers are looking for in a staffing partner.

Here are a few examples of how we have leveraged user feedback to shape JobStack:

•	Our “Instant Accept” feature reduces time-to-fill by enabling pre-qualified workers to accept shifts immediately.  
•	We introduced all-new ReadyMatch™ technology to instantly match job requirements with a pool of reliable, qualified workers and makes it easy to invite the best-fit workers to the job. 
•	To save our customers even more time, we reimagined the time-keeping feature – allowing them to seamlessly approve and adjust worker hours with a few taps.
•	Our worker ratings and invites feature makes it easier than ever to rate workers and retain top performers for additional assignments. 
•	Worker development features increase right-fit opportunities for PeopleReady’s workforce. After indicating interest in a job on the app, our local teams help job seekers meet qualifications like background checks and certifications.

We are proud to provide our customers and job seekers with an unparalleled staffing experience that combines user-friendly technology with the support of our local market teams. We’re committed to continuously seeking feedback from our users so that we can enhance JobStack in ways that will matter most to them.

Optional Context for Judges (Not for publication. This section is solely for judges' evaluation.)

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Link	Password Protected	Display (Winner Info)
https://www.peopleready.com/jobstack/	No	Display
https://vimeo.com/1038290185	No	Display
https://vimeo.com/1049801400	No	Display
https://vimeo.com/1049802386	No	Display

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		upload/entry/files/TBE105255/39011742576582.pdf	1.23MB	upload/entry/files/TBE105255/39011742576582.pdf	1.23MB	Hide

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